As management consultants we help clients make significant and long lasting changes to their business performance. Working with them to embed changes to working practices, develop skills and drive operational improvements that last, we are an extension of our client’s team.
Serving a broad selection of public and private organisations as well as public sector institutions, we operate at every level of our client organisation, whether that be as a trusted advisor to senior leaders or carrying out training to front line employees. We build close relationships with our clients, so they choose to work with us again and again.
We help our clients make change happen. Devising tailormade solutions, by bringing a fresh perspective to create new ideas to improve business performance, allowing our clients to grow by solving challenges and finding new and better ways of operating.
We start by understanding your organisation, the sector you operate within, your culture, objectives and challenges. As an extension of your team we can apply our insights to your strategic and operational issues. We will challenge your thinking to drive improvement, always ensuring we are all aligned to the desired outcomes.
We analyse every project and hand-pick a team of experienced consultants to tackle it, giving you tailored expertise delivering lasting impact. Working across strategy, operations, transformation and organisation, we ensure the project is owned by the client, and so are its outcomes.
Our Privacy Policy
This Privacy Policy (“Policy”) demonstrates Liberty First Consulting Ltd’s commitment to the privacy of your personal information. At Liberty First, we want to make your experience online satisfying and safe. The following sets out our information-gathering and dissemination practices for this website.
If you have any questions or queries regarding this policy, please contact Sally Hillman at sally@libertyfirst.co.uk. We will do our best to deal with your questions or queries as soon as possible.
We may update this Policy at any time without notice. Updates will be marked with a new edition number and dated accordingly. You agree to review this Policy regularly and to be bound by the Policy then in force as it appears on our website.
Privacy legislation
Liberty First Consulting Ltd is subject to UK and European privacy legislation, which regulates the use of individuals’ personal information. This legislation imposes specific requirements on Liberty First. All personal information supplied by you to us online via the website will be protected by us in accordance with current applicable privacy legislation and the terms of this Policy.
What personal information do we collect?
It is not necessary for you to provide us with any personal information in order for you to access the general information sections of the website. However, if you wish to benefit from any of the online services that we offer via the website and/or to register with us, you will need to provide us with certain personal information such as your name and contact details including your e-mail address. The following is a non-exhaustive list of the types of services which require some type of voluntary submission of personal information from you:
Electronic Newsletter– In the event that you request us to send you electronic newsletters, we will collect and hold your name and contact details including your email address. You may at any time remove yourself from our mailing list by following the link provided in every newsletter.
Forum – If you subscribe to any of our online chat forums via the website, we will collect and hold personal information that you provide such as your name and contact details.
Careers – If you choose to submit a job and/or vacation placement via the website we will collect and hold the information that you provide in that application. This information may include sensitive personal details, such as your racial or ethnic origin, religious beliefs, medical history and details of any criminal offences and/or involvement in any criminal proceedings. We will only hold and use the information you provide to us in an application for the sole purpose of considering your application and not for any direct marketing purposes.
How will we use your information?
Except as otherwise stated above, we will use the information that you provided to us online for the purposes of:
providing you with any service(s) that you have requested;
dealing with your requests and/or enquiries;
carrying out analysis;
improving the quality of our services;
maintaining our records for administrative purposes;
tracking activity on our website;
protecting our website against unauthorised access;
assisting with police investigations and/or enquiries;
complying with statutory and/or regulatory obligations;
sending you marketing information that we believe may be of interest to you.
Who do we disclose your information to?
Except as provided below, we will not share your personal information with any third parties:
We may disclose your personal information to the police or other public sector bodies with authority to request such information and/or fraud prevention agencies for the purpose of preventing fraud/loss, to prevent, detect or discourage crime and/or for the apprehension or prosecution of offenders.
Usage tracking
Liberty First Consulting Ltd sometimes tracks the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
Why we need to collect and use your personal information
We will process your personal data for one or more of the following lawful grounds:
Where we need to perform the contract we are about to enter into or have entered into with you to provide you with the Services.
Where it is necessary for our legitimate interests (or those of a third party). A legitimate interest is when we have (or a third party has) a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
Where we need to comply with United Kingdom law or the regulations of an official authority.
Where we rely on your consent - for example, where you agree we can send you information about our seminars or events.
We will only process special categories of personal data (racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health or condition, sexual life or sexual orientation, genetic data or biometric data) with your explicit consent or if such personal data is processed as a result of us carrying out mandatory regulatory checks, such as compliance with Anti-Money Laundering checks.
If you would like further information regarding the grounds upon which we process your personal data, please contact our Data Protection Officer at the email address below:
sally@libertyfirst.co.uk